FAQ General

General FAQs

Who are PANGAIA?

pan | pæn — gaia | gīə

Pan: all-inclusive, especially in relation to the whole of a continent, racial group or religion.

Gaia: Mother Earth.

PANGAIA is a materials science company on a mission to save our environment.

We are a global collective of one heart and many hands- scientists, technologists, designers - creating essential products from innovative tech and bio-engineered materials. We design products for living in, for any situation and for basic needs. We create our products with smart technology and use as many sustainable & recyclable elements as possible.

We are a direct-to-consumer materials science company bringing breakthrough textile innovations and patents into the world through everyday lifestyle products. Every technology we work with aims to solve an environmental problem of the fashion/apparel & nature industry.

For more information about our world, click here.

How do I place an order?

If you would like to place an order please visit our website here.

  • Once you have found the items you would like to purchase, please select your size and click 'Add to Cart'
  • If you want to continue to check out please click 'Check out now'
  • You will then be taken to our information page, where you will need to enter your shipping address and contact details. If you already have an account with us you can log in here.
  • Once your details are entered, please click 'Continue to payment', where you can select your payment method and enter your details. Once you are happy that all your details are correct please click 'Pay now'
  • Once payment has been authorized we will send you an order confirmation to your email address with all your order details!

Please note that we are unable to accept orders over the phone or via email.

How can I contact PANGAIA?

Please look through our help desk to find an answer to any questions you may have.

If you still have questions, please reach out to us by clicking 'Contact Us' below or by using the 'Chat' button on our website. If one of our agents is online, you will find this in the bottom left-hand corner in a blue 'Chat' button.

Please note that we don't currently have a contact phone number!

Collaboration FAQs

I'm interested in a career at PANGAIA, where can I apply?

To view our current vacancies, please check our Linkedin page.

I'm an influencer, how can I collaborate with you?

If you would like to become a part of the PANGAIA Family, and have the chance to be one of the first to receive, style and share new and exclusive PANGAIA products, then fill out the following form!


Due to the high volume of requests we receive, we are unable to answer all queries. If we are able to collaborate, we will be in touch with you directly.

Need to get in touch?